Mothers' Charter

Baby Café drop-in centres are for pregnant and breastfeeding mums and their supporters, as well as those interested in finding out about breastfeeding or helping a breastfeeding mum.

 

WHEN VISITING A BABY CAFÉ YOU CAN EXPECT…

  • A relaxed, informal, safe, child-friendly, non-medical environment.
  • For it to be a place where your breastfeeding relationship, at whatever stage, is valued, respected and protected.
  • To meet other breastfeeding moms.
  • To receive up-to-date information about breastfeeding, from staff knowledgeable and skilled in helping women breastfeed.
  • To be helped in a way that equips you to continue breastfeeding when you leave the Baby Café. This usually means staff will work with a ‘hands off’ approach, or work over your hands if necessary.
  • That all information, suggestions, books, leaflets, videos, demonstration aids, posters available will:
    • Be balanced and informative.
    • Help you in making informed decisions.
    • Support and protect breastfeeding and the breastfeeding relationship.
  • To be supported in the decisions you make. 
  • That staff will maintain records and liaise in a confidential manner with other local health professionals and the head office as appropriate.
  • To be responsible for your children at all times.
  • For your feedback about the service to be welcomed and taken seriously.
  • To see a licence certificate displayed showing that the Baby Café is registered with the BCUSA non-profit organisation

 

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